Penrith · Western Sydney
Computer problems, sorted properly
Repairs, onsite help and remote support for homes and businesses across Western Sydney. You get a fixed quote before anything starts, and if it can’t be fixed you don’t pay.
- No fix, no fee
- Quote before work starts
- Workmanship guarantee of 15 days
Start here
What do you need help with?
For your home
A laptop that won’t start, a computer that’s crawling, Wi-Fi that drops out, or a virus you can’t shift. We come to you across Western Sydney, or fix it remotely while you watch.
From $85 remote · $110 an hour onsite
For your business
Day-to-day IT support, Microsoft 365, networks, backups and security, either when something breaks, or on a monthly plan so it doesn’t.
From $140 per hour · monthly plans from $39 per user
All prices include GST. See what everything costs →
Why bother with us
Why people call us
You deal with the same people, every time
No call centre, no ticket queue, no new technician who’s never seen your setup. The same people, who remember what you’ve got and what went wrong last time.
You know the price before we start
We look at the problem, tell you what it will cost, and you decide. No surprise invoice, no hourly meter running while you wonder.
If we can’t fix it, you don’t pay
Diagnosis is free if the job doesn’t go ahead. You’re not paying us to fail.
Twenty years of actually doing this
Field support, networks, Microsoft 365 and web work, for businesses from a few staff up, and for households who just want it working.
Where we work
Western Sydney and the Blue Mountains
Based in Penrith. Onsite the same day in most of these, and remote support anywhere in Australia.
- Penrith
- Cranebrook
- Emu Plains
- Glenmore Park
- Kingswood
- St Marys
- Werrington
- Jordan Springs
- Blacktown
- Mount Druitt
- Parramatta
- Richmond
- Windsor
- Springwood
- Katoomba
Four of those have a page of their own, because what each one rings about is different: computer repairs in Penrith, IT support in Blacktown, business IT support in Parramatta, and computer help across the Blue Mountains.
Reviews
What people say
We've been working with Michael Metry from Tech Team Australia for the past three years, and I genuinely can't recommend him highly enough. Michael has been an absolute godsend for our business. Not only has he been able to resolve every IT challenge we've thrown his way, but his knowledge and ability to provide practical, well-considered advice have been invaluable. The best way I can describe working with Michael is that it's like having our very own Chief Technology Officer as part of the team, with the flexibility of only engaging him when we need him. That level of expertise and support has been an enormous asset to our business. Beyond his technical abilities, Michael is just a genuinely lovely bloke. After three years of working together, I can confidently say there's not a single IT challenge we've put in front of him that he hasn't been able to overcome. Couldn't recommend him more highly!
Speed, Cost, Quality
You can only select two of these three options for any project with any organisation.
You only need one with Michael Metry of Tech Team Australia – Speed.
Be assured that Cost and Quality come as standard with Michael.
If in doubt, ask Michael for my contact details.
I can highly recommend Tech Team Australia for any IT support and advice you need for your computing needs.
In spite of me having a Diploma in ICT studies it is very reassuring to have knowledgeable guidance on what are the best steps to take with yout challenges.
Michael is very trustworthy and hardworking. He has fixed 2 of my Apple laptops now and both times he has provided exceptional service. He is also reliable, on time and keeps me informed every step of the way. Definetly can’t recommend his services enough.
Tech Team Australia has looked after our IT needs for the last 3-4 years now, and Im extremeley happy with their service, knowledge and care for taking the time to help with all of our concerns. Highly recommend.
Not sure what you need?
Ring us and describe what’s happening. If it’s a five-minute fix we’ll tell you that on the phone, and it won’t cost you anything.
Enquiries sent through the site are answered the same business day. After hours, Voicemail.