Pricing
What it costs, before you ring
All prices include GST. You’ll get a firm quote before any work starts, and if we can’t fix it you don’t pay.
- No fix, no fee
- Quote before work starts
- Workmanship guarantee of 15 Days
Remote support
$85per hour
Home users. Screen share, nothing left installed.
Onsite at home
$110per hour
We come to you. Travel: $50 Travel will be added for more than 10KM.
Onsite for business
$140per hour
Remote support for business is $100 per hour.
One hour minimum, then 15 minute increments. · after hours and weekends 1.5 times the normal rate · all figures include GST
Home
Common jobs at a fixed price, so you know before we start. Anything not listed is charged at the hourly rates above.
- Workshop repair drop off, no travel to pay for $85/ hr
- SSD upgrade, fitted, data moved across drive charged separately From $220
- Virus and malware removal From $140
- RAM upgrade, fitted memory charged separately From $120
- Laptop screen replacement screen charged separately From $190
- Battery replacement battery charged separately From $110
- Full tune-up or Windows reinstall From $160
- Home network and Wi-Fi setup charged as onsite support $110/ hr
- Data recovery We assess the drive first, then quote Quoted
- Antivirus, managed for you per device, cancel any time $12/ month
Business
Call us when something breaks, or put your team on a plan and stop calling. Both are priced below.
- Onsite IT support One hour minimum, then 15 minute increments. $140/ hr
- Remote IT support One hour minimum, then 15 minute increments. $100/ hr
- Managed IT plans per user, per month, 5 users minimum From $39
- Essential Eight readiness check up to 20 users $850
- Essential Eight readiness check up to 50 users $1450
- Re-check after you have fixed things within 12 months $450
- Microsoft 365 migration up to 10 users From $890
- Projects: networks, rollouts and office moves Quoted per job
No surprises
The fine print, in plain words
What “from” means
The figure is what a straightforward job of that type costs. If yours is more involved, you’ll know the real number before we start, not afterwards.
Parts are extra
Quoted separately. You see the price of a screen, a drive or a battery before we order it.
After hours
1.5 times the normal rate
Travel
$50 Travel will be added for more than 10KM
Payment
Card,Bank Transfer
Drop-offs
By Appoinment " Ring or Send an enquiry first"