Parramatta and the western corridor
Business IT support in Parramatta
Parramatta is offices. Professional services, small firms, people whose clients ask them security questions they can’t answer yet. The work here is less about broken hardware and more about the systems behind it.
What Parramatta calls us about
Microsoft 365, mostly, and usually a version of the same problem. The tenant was set up years ago by whoever was available, multi-factor authentication never got turned on, and staff who left three jobs ago still have accounts. It works, right up until it very much doesn’t.
The other half is compliance pressure arriving from outside: a client, an insurer or a tender asking what your security posture is. The Essential Eight is the framework they mean, and most small firms are three or four controls in without realising it.
How it works in Parramatta
Microsoft 365, properly configured
Licences you’re actually using, MFA on, conditional access set, and offboarding that happens the same day someone leaves.
An Essential Eight review in plain English
Where you actually sit, what to fix first, what can wait, and what each step costs. Not a hundred-page report.
Scheduled visits, not ad-hoc ones
Parramatta parking being what it is, we book a window and bring what the job needs. Day-to-day support runs remote.
Also covering Harris Park · Westmead · North Parramatta · Rosehill · Granville · Merrylands · Wentworthville · Rydalmere. All prices include GST. See what everything costs.
Questions we get from Parramatta
We’re a small firm. Is the Essential Eight overkill for us?
No, and that’s rather the point of it. It’s eight controls, not a framework you’ll never finish. Most of it is configuration you already pay for and haven’t turned on.
Our clients are asking about our security. What do we actually need?
Usually: MFA everywhere, patched machines, a backup somebody has tested, and the ability to say who has access to what. We’ll tell you where you stand before you commit to anything.
Do you need to be onsite?
Rarely, for this kind of work. Microsoft 365 administration, security configuration and most troubleshooting run remotely. We come out for hardware, cabling and anything that needs hands.
Explore related services
IT Support
On-call help for businesses that need someone who picks up. Hourly, no lock-in.
Managed IT Services
Proactive monitoring and IT management so problems get caught before you notice them.
Cyber Security
Protect your data and network against the threats that actually target small business.
Remote Support
Screen-share help from $85 an hour. Most things sorted inside the hour, and nobody has to travel.
Pricing
What everything costs, GST inclusive, on one page. No “contact us for a quote”.