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Penrith and Western Sydney

Mon to Fri, 8:30am to 5pm

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Server racks and fibre patching in a data centre

Penrith and around

Computer repairs in Penrith

We’re based in Penrith itself. It’s our home patch, which in practice means it’s where we can most often get to you the same day.

What Penrith calls us about

It’s an even split here. Half the calls are households. A laptop that won’t boot, a machine that’s slowed to a crawl, Wi-Fi that dies at the back of the house. The other half are small businesses along the High Street strip and around the station: point-of-sale that’s dropped off the network, a printer nobody can find, a Microsoft 365 account that locked someone out on a Monday morning.

Being local, Penrith is where a drop-off makes the most sense. If it’s a laptop and it isn’t urgent, leaving it with us is cheaper than having someone come to you, and you get the same work either way.

How it works in Penrith

Onsite, usually same day

Penrith, Cranebrook, Kingswood, Jordan Springs and Claremont Meadows are all a short run. You get an arrival window when you book, not a whole day.

Or drop it in

Right for laptops and anything that needs time on the bench. Cheaper than a visit, same guarantee.

Remote first when it suits

If the fault is software, email or a Microsoft 365 setting, there is no reason for either of us to sit in traffic.

Also covering Cranebrook · Kingswood · Werrington · Jordan Springs · Claremont Meadows · Emu Plains · Glenmore Park · St Marys. All prices include GST. See what everything costs.

Questions we get from Penrith

Do you actually come to Penrith, or is it a call centre?

We’re based in Penrith, and the person who quotes the job is the person who turns up to do it. There is no call centre, no dispatcher and no script.

How quickly can you get to Penrith?

Most days we can be there the same day for something urgent. If the day is already full you’ll hear that when we ring back, rather than a time nobody can make.

Can I drop a computer off instead of booking a visit?

Yes, and for a laptop it’s usually the cheaper option. Ring or send an enquiry first so we know it’s coming.

Reviews

What people say

5.0 from 23 Google reviews Read them on Google Leave a review
★★★★★

Speed, Cost, Quality

You can only select two of these three options for any project with any organisation.

You only need one with Michael Metry of Tech Team Australia – Speed.

Be assured that Cost and Quality come as standard with Michael.

If in doubt, ask Michael for my contact details.

Brian Cook
6 months ago · Google
★★★★★

I can highly recommend Tech Team Australia for any IT support and advice you need for your computing needs.
In spite of me having a Diploma in ICT studies it is very reassuring to have knowledgeable guidance on what are the best steps to take with yout challenges.

Roger Bunch
6 months ago · Google
★★★★★

Tech Team Australia has looked after our IT needs for the last 3-4 years now, and Im extremeley happy with their service, knowledge and care for taking the time to help with all of our concerns. Highly recommend.

Brett Gill
6 months ago · Google
★★★★★

Michael is very trustworthy and hardworking. He has fixed 2 of my Apple laptops now and both times he has provided exceptional service. He is also reliable, on time and keeps me informed every step of the way. Definetly can’t recommend his services enough.

Christie Galanis
a year ago · Google
★★★★★

Michael is someone who is honesty ,trustworthy, reliable and understanding and is also someone who takes care and pride into his job he does. He has excellent IT skills that you can ask for and is also very experienced and patient in what he does. He has done jobs for my parents and we cant thank him enough. He also recently came to service my laptop preps for uni and he was sufficient and clean in what he did to my laptop. He also makes it easy for you to understand what technology is about and explains issues that are cause from it. Hes very kind and nice to talk to about anything you want. Hes a caring family person who takes his job seriously with gratitude. He is someone who you can rely on to do a job. Hes the best person you could ask for in requiring assistance. He has gone above and beyond to look after my parents and i and we cant thank him enough. Michael is very good at explaining in English what hes doing and is someone who will make sure the job is done. Michael deserves more than a 5 star rating its a 10 to be honest. I urge anyone looking for It service go to him hes highly recommended and someone you can really truth with faith. Trust me hes not a bad person hes a clean and very very honest in what he does. We cant thank you enough Michael

Nicholas Englezos
2 years ago · Google

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What everything costs, GST inclusive, on one page. No “contact us for a quote”.

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Not sure what you need?

Ring us and describe what’s happening. If it’s a five-minute fix we’ll tell you that on the phone, and it won’t cost you anything.

Enquiries sent through the site are answered the same business day. After hours, Voicemail.

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